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Smart tools for evaluating the performance of information products and services

Author: CTA 
Publication Date: 2002 

In November 2002, KIT, CTA, and IICD organised a workshop on Smart tools for evaluating the performance of information products and services at KIT in Amsterdam, the Netherlands. Other LEAP IMPACT partners were also involved in the initiative, many of whom represented various organisations in African, Caribbean and the Pacific (ACP) states, Canada and Europe.