Change Management

Communicating with Impact

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Author: Featuring Phil Harkins 
Publication Date: 2003 

Specifically, the program will focus on: How to build commitment to action in meetings Communication techniques to deal with difficult people, How to gear your conversations toward mutual wants and needs, action steps, and commitments,

Appreciative Inquiry Commons

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Welcome to the "AI Commons"--a worldwide portal devoted to the fullest sharing of academic resources and practical tools on Appreciative Inquiry and the rapidly growing discipline of positive change. This site is a resource for you and many of us--leaders of change, scholars, students, and business managers--and it is proudly hosted by Case Western Reserve University's Weatherhead School of Management.

Change Management Toolbook

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In this Toolbook for Change Management, we will offer you a broad range of tools, methods and strategies which you can apply during different stages of personal, team and organizational development, in training, facilitation and consulting.

Evaluating international social-change networks: a conceptual framework for a participatory approach

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Authors: Ricardo Wilson-Grau and Martha Nunez 
Publication Date: 2007 

International networks for social change are growing in number and influence. While they need to be able to assess the extent to which they achieve their purpose and determine ways in which to be more effective, conventional evaluation methods are not designed for such complex organisational forms

Evaluating the Effects of International Advocacy Networks

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Author: Ricardo Wilson-Grau 
Publication Date: 2007 

This article sketches the special challenges of evaluating the effects of the advocacy work of international social change networks and present an approach to evaluating advocacy. According to the author, the challenges and thegeneral evaluation methodology outlined in this essay are applicable to almost all social change organisations.